Best IT Solution in London

Get Help in 10 mins with Your Trust-worthy, Reliable IT Support Partner

Top Quality Customer Service

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What happens next?

Best IT Solution in London

Get Help in 10 mins with Your Trust-worthy, Reliable IT Support Partner

24/7 courteous IT Support

10+ years of
 industry experience

Enterprise solutions
affordable for SMEs

360 Degree

A clear explanation
of procedures, jargon-free

Our Capabilities

Deciated Monitoring

Our monitoring systems instantly flag any issues on your network, servers or internet connectivity.

Using our secure remote access software we can connect to your computer to fix problems simply and quickly for you.

Unlimited Support

The report will cover the previous 12 months of support activity to raise awareness of common issues and make beneficial recommendations.

Annual Service Report

If you should need our help, we can be on-site for as long as you need. Think of us as your very own in-house IT Department – on call.

On-Site Support

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Why Choose Us?

Cost Effective

ZiAAS helps businesses from diverse industry sectors optimize their efficiency through cost effective IT strategies and solutions. We deliver products and services quickly, designed to fit your business requirements perfectly.

Fewer Daily Issues

ZiAAS manages your day to day services, providing long-term advice regarding any of your IT-related business issues. We identify any recurring problems and isolate the core issues.

Vital Customer Care

At ZiAAS we want our clients to have an exceptional experience. We ensure you will maximize the benefits of our recommendations by providing the most suitable, cost effect solutions for you.

24 Hour Support

We provide 24 hour support on top of business hours with no limitation on services. We provide one package of all our services for small and large companies.

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Your Satisfaction is Our Goal


99% of tickets are responded to within the first 10 minutes


Established for over 6 years

How ZiAAS Helps Solve Your IT Problems

As a born in the cloud MSP, we understand what it is like to work remotely in your industry  

Our expert engineers work on your IT issues within 10 minutes.

We spot and resolve IT issues before they compromise your technology.

We proactively apply patches, updates and fixes in the background so you don’t have to.

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Who We’ve Helped With IT Support

Thanks for your proactive and high quality services and support. Not just over the last 3-4 years, but in particular during the last couple of months. It is rare to find the combination of deep technical skills, good customer service and efficient execution. Please keep doing what you are doing.

I have been working with ZiAAS for 5 years now. Alex & his team are great & very helpful with strategic advice and input on all things IT. They're extremely knowledgeable & so approachable, & they don't baffle you with difficult IT terminology. If you're looking to outsource your IT or you have a problem getting help from ZiAAS is definitely the one to use!

We have enjoyed working with ZiASS as our IT consultants for many years (in fact we are one of their first clients). They are responsive, professional advisors and keep up with all the latest developments and services within the IT space. I have every confidence in this company and would highly recommend their services.

To Discuss How Your Business Can Benefit from a Reliable IT Support Partner

Fill out the form or call us today on 0203 026 3720

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Frequently Asked Questions

Book a Free, No-obligation discovery audit to see how your IT really is performing

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ZiAAS Ltd 1st Floor, 21 Worship St, London, EC2A 2DW

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What is a Managed Service Provider?

As a Managed IT Service Provider, we offer the complete spectrum of support services and managed solutions, all under one roof. Our team of Microsoft accredited engineers and analysts are always at hand to help you!


Why use managed IT service

Most organizations use managed IT services as modern cybersecurity is often pain. Securing your networks and devices takes constant attention to the most minuscule details on a daily basis. Cybersecurity has high stakes too: even one single missed detail has the potential to let malicious hackers into your systems. Even if you have an expert in-house IT team to handle your business technology, they might not have the time to painstakingly focus on security day in and day out. Most in-house teams are too busy putting out fires to keep up with comprehensive cybersecurity.


Do you have to be a large organisation to use IT Service Management?

ZiAAS provides services to some of the smallest businesses, whether you have a team of 2 or a team of 300.


What if I have a network or technical problem after business hours or over the weekend?

Our IT support is available 7 days a week, 365 days a year.


Does ZiAAS offer both on-site and remote services?

ZiAAS offers its clients the best of both worlds. We have learned over the years that our clients benefit from both on-site visits and remote services. Our Service is both affordable and comprehensive, offering our clients full Support.


Can you recommend or purchase hardware and software on my behalf?

Yes. ZiAAS always offers unbiased recommendations. Our recommendations are based on our clients’ needs and budgets. ZiAAS has strong relationships with the biggest names in the IT industry (Dell, Lenovo, HP, Apple to name a few) so we are confident that we can get you the best possible prices available.


How can ZiAAS Services benefit my business?

The 3 core pillars to our business are Managed services, Professional services and Reseller arm compliment each other through knowledge transfer and keeping up too date in an ever changing technology world
  • Provide open and candid advice, ensuring solutions are in line with business needs and growth
  • Deliver resilient IT solutions, so clients can stay focus on what they do best
  • Provide updates and training when implementing change
  • Committed and professional in nature, even if it means working late
  • Strong foundation in networking, security and ageing hardware